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Вопрос-Ответ

1.    Возможно, ли заказать у Вас фотообои по своему рисунку или фотографии?

Да. Мы можем сделать фотообои с Вашего файла, но изображение должно быть высокого разрешения.

2.    Возможно, ли сделать фотообои с собственной цифровой фотографии?

Мы будем рады изготовить фотообои с Вашим собственным изображением. Фотография должна быть качественной и большого разрешения, обычно такие фото делают с помощью цифрового зеркального фотоаппарата. У нас цветопроба делается в течение 2х рабочих дней.

3.    Можно ли цветное изображение переделать в сепию, и скорректировать по вертикали? 

Да, можно, при оформление заказа выберите сепию, дополнительные пожелания укажите в сообщении.

4.    На сайте не нашли информации по поводу безопасности и сертификации фотообоев, есть ли у Вас подобные документы? 

Есть сертификаты по пожарной безопасности и СЭЗ, а также сертификаты соответствия.

5.    Можно ли у Вас заказать фотообои из собственных фотографий в количестве 4х штук и скомбинировать их? 

Да, если фотографии высокого разрешения. Коллаж мы можем сделать за дополнительную плату.

6.    Какие размеры фотообоев?

В нашем каталоге Вы можете выбрать понравившиеся изображение, любого размера. 

7.    Какой клей лучше использовать?

Лучше всего использовать специальный клей для стеклообоев.

8.    Можно ли мыть фотообои?

Можно мыть фотообои с ламинированной поверхностью, к текстурным фотообоям следует относиться более деликатно, протирать обычной влажной губкой, без применения силы. Мыть фотообои можно только после полного высыхания.

9. Можно ли использовать фотообои для наружной отделки? 

Фотообои применяются для внутренней отделки

10. Если после наклеивания на фотообоях образовались пузыри?

После приклеивания первого листа аккуратно разглаживайте его сверху вниз, а пузыри и складки - от середины к краям. Если после этих действий, еще видны небольшие пузырьки, их можно проткнуть тонкой иглой, при этом следует действовать с большой осторожностью!

11. Могу ли я заказать отдельные листы фотообоев?

Возможен заказ только целого рисунка, с полным количеством листов. 

12. Можно ли отклеивать фотообои и приклеивать их вторично?

Фотообои не предназначены для вторичного использования.

13. Почему при поклейке листы стали разного размера?

Во время пропитки фотообоев клеем, бумага растягивается, следует подождать после нанесения  3 минуты. Если приклеить лист на стену до пропитки, размер листов может не совпадать, и могут появиться пузыри. Также не следует клеить фотообои на не намазанный клеем лист.

14. Прочные ли Ваши фотообои? Не порвутся ли они при поклейке? 

Во время поклейки фотообоев нужно соблюдать инструкцию, представленную на нашем сайте в разделе «Рекомендации по поклейке». Более деликатно стоит относиться к фотообоям на бумажной основе.

15. Не вредны ли фотообои? 

Мы работаем только с экологически чистыми фотообоями известных брендов, заботимся о своей репутации, и имеем сертификаты качества продукции. 

16. Какого размера рулонный материал для фотообоев и фотоштор?

Максимальная  ширина для виниловых фотообоев - 125 см, для флизелиновых - 105 см, для фотоштор - 145 см.

 

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